Privacy Policy

1. Introduction

DCIT is committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the New Zealand Privacy Act 2020.

2. What personal information we collect

We may collect the following types of personal information:

• Name and contact details (e.g. email, phone number, address)
• Company name and business information
• Billing and payment details
• Technical data such as IP address, browser type, and device information
• Information submitted through contact forms or support queries

3. How we collect your information

We collect personal information when you:

• Visit our website or use our services
• Contact us via email, phone, or online forms
• Sign up for a newsletter or event
• Interact with our team or systems
• Use our data centre infrastructure or cloud services

4. We may disclose your information

We may disclose your personal information to:

• Trusted third-party service providers (e.g. IT support, payment processors)
• Legal or regulatory authorities if required by law
• Our professional advisors (e.g. lawyers, accountants)

We will never sell your personal information.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. This includes physical, electronic, and procedural safeguards.

6. Data storage and retention

You have the right to access the personal information we hold about you and request corrections. To do so, please contact us at support@dcit.co.nz

7. Cookies and website analytics

Our website may use cookies and tracking technologies to improve user experience and analyse website usage. You can adjust your browser settings to refuse cookies, but some features may not function properly.

8. Changes to this policy

We may update this policy from time to time. Changes will be posted on our website with the revised effective date. We encourage you to review it periodically.

9. Contacting us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

Email: support@dcit.co.nz

This document was last updated on 4 November 2025.

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