Technology should remove friction, protect revenue, and give you room to grow.
For more than 15 years, organisations have relied on us to run the systems that underpin their teams. Our services are built for speed, security, and clarity so you always know what’s running, what’s at risk, and what can be improved. Whether the requirement is urgent, complex, or still being scoped, you get a partner who solves problems quickly and keeps your future plans in mind.
WHAT WE DO
We're local IT experts who live and breathe technology. We’ve been serving enterprise organisations for more than 15 years and go beyond ticket resolution times and uptime metrics - we measure our success on your business outcomes. We've built our entire infrastructure from the ground up to deliver speed and security in everything that we do. No matter how big or small your ask is, our team would be delighted to play a part in your success.
We're here to keep your technology working as hard as you do. From resolving technical issues before they disrupt your day, to maintaining peak performance across your entire IT infrastructure, we deliver comprehensive support and act as your complete IT department or as an extension of your existing team.
OUR SERVICES
We’re always here when you need us with unlimited business hours support and 24/7 critical infrastructure monitoring. We have a proven track record for delivering rapid response.
Your complete IT department with 24/7 monitoring, unlimited remote support, and proactive maintenance that fixes problems before you notice them.
We migrate, manage and optimise your Private Cloud, Azure and AWS infrastructure while you pay only for what you use.
Expert migration, configuration and ongoing support that transforms M365 from a software subscription into a productivity platform.
Automated backup systems with instant recovery options that protect your business from ransomware, hardware failures and human error.
Intelligent AI assistants that execute tasks, trigger actions and resolve issues on their own - improving speed, accuracy and productivity across every part of your business.
Fast, resilient connectivity backed by enterprise-grade calling features. Direct ISP peering keeps your network quick and stable, while managed voice gives you auto-attendants, call recording and virtual reception.
WHY DCIT
We’re a small team that punches above its weight, and we’re here to help you grow. We work like part of your business, and our customers treat us the same way.
No jargon. No confusing tickets. Just experts who explain things in plain English, stay accountable and won’t disappear until the job is done right.
Every task, ticket and project is handled with care and accountability. If something isn’t right, we fix it fast and learn from it - because reliability is our standard.
We keep your systems running smoothly behind the scenes - monitoring, maintaining and improving performance so your team stays focused on the work that matters.
OUR SUCCESS IN NUMBERS
From fast-growing SaaS companies to nationwide enterprises, we support the systems their teams, customers and data depend on. Whether it’s 24/7 monitoring, cybersecurity, cloud, or hands-on IT support, they stay with us because the work gets done properly and the results are measurable.
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Solutions
Pick one of our all inclusive plans to get you started with DCIT.
A more comprehensive plan for businesses that need faster support, stronger security, and hands-on operational management. You get everything in the Good plan, plus priority response times, full device management, advanced threat protection, and support that extends beyond business hours - so issues get resolved before they impact your team.
Our most comprehensive service for organisations that want IT fully handled. You get unlimited support across all channels, full device and cloud management, 24/7 response, advanced cybersecurity, quarterly strategy reviews, and automation tools that reduce manual workload across your business. We run the entire stack from helpdesk to roadmap so your team can focus on growth.
Meet the team
CLIENT STORIES
We have been working closely with Craig and his team for over 15 years now.
DCIT manage all of Pharmapac’s IT infrastructure (including M365, multiple servers, network design, cyber security, hybrid cloud and on-premise backup / recovery, & 3CX phone systems).
The close relationship we have with DCIT is highly valued and we see them as an extension of our business.
Absolutely! We take pride in bringing enterprise-level IT support and hardware to small businesses, giving you the same reliability, performance, and protection that big organisations depend on without the complexity or cost.
Your IT should be your growth engine, delivering measurable value to your organisation. Our approach to IT consulting is simple - we listen and get to the heart of what you need to succeed. Then, we develop a strategy, implement it and ensure it delivers ongoing value. We want to get you moving in the right direction, rather than spending weeks on discovery.
While we love celebrating technical wins and hitting SLAs, real success shows up in our customer’s business results.
Faster time to market – new service launches in weeks instead of months
Operational cost savings – measurable reduction in time spent on repeat tasks
Improved security posture – reduced cyber insurance premiums
Audit and compliance – pass rates that exceed regulatory standards
Risk mitigation – incident rates below industry breach statistics
Innovation capacity – shift in engineering hours from maintenance to strategic initiatives
Project velocity – delivery speed improvements beyond ticket closure metrics
Proactive prevention
Our systems and experts continuously monitor your network, detecting and neutralising threats in real-time before they can impact your business operations.
Layers of protection We offer local backups for instant access, geographically separated copies for disaster recovery, and air-gapped offline storage that ransomware can't touch. Plus, your data stays within New Zealand, ensuring complete data sovereignty.
Lightning-fast recovery Our partnership with sister company Datacentre220 means your data restoration happens locally at New Zealand's most interconnected data centre.
CONTACT US
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